Introduction to AS/EN/JISQ 9100B: The history, structure, and content of 9100B.

This 10 hours web-based workshop is narrated by Michael Dreikorn and provides a detailed narrative discussion of the 9100B standard.  The 9100B workshop is designed for anyone engaged in the aviation, space, and defense (AS&D) industry – from secretaries to supervisors.  To increase the richness of the learning experience, there are examples, animation, and quizes throughout the workshop.  Upon completion of the course, each participant will receive a certificate of completion, which can be used as evidence of training.

10 Hours of web-based learning for $145 USD.

Note: When revision C of 9100 is released in the end of 2008, a short course will be offered to address the changes between "B' and "C".

The workshop is designed into 10 modules, which can be started and stopped as participant schedules allow.

Module 1: History and Structure

Module 1 introduces participants to:

• The history of regulation and standards development in the AS&D industry. 
• Purpose and benefits of standardization.
• The IAQG structure and purpose.
• The 9100-series numbering system
• The differences between ISO9001 and 9100B
• The major elements of 9100B

Module 2: Scope of 9100B

Module 2 provides detailed discussion related to the scope of 9100B as defined in element 1 of the standard.  Emphasis is provided on compliance and improvement.  Additionally, a quick discussion on exclusions to elements of the standards is provided.

Module 3: Normative References 

A short discussion on where to find definition of vocabulary and terms and the importance of ensuring the correct revision of documents are utilized.

Module 4: Terms and Definitions 

A short discussion related to the definition of terms utilized in 9100B.

Module 5: Quality Management System (QMS) Requirements of 9100B

This module of the workshop discusses the QMS requirements of 9100 and defining the “shalls” of a QMS, to include the creation of a quality manual (QM).  We also discuss the requirements for right of access, control of changes, notification and approval of changes, control of quality records, and configuration management.

Module 6: Management Responsibility

In module 6, we discuss the importance of management commitment and the relationship to a quality culture.  Additionally, we discuss the requirements and importance of:

• Having a customer focus
• Establishing a quality policy
• Planning quality objectives
• Defining responsibilities within the organization
• The roles of the management representative
• Structured internal communication
• A robust management review

Module 7:  Resource Management

In this module we discuss the importance of planning and ensuring appropriate resources for a project/program to ensure compliance and customer satisfaction.  There is additional emphasis place on human factors.  Areas of focus include:

• Human resources
• Competency and training
• Infrastructure resources
• Work environment

Module 8:  Product Realization

In module 8, we discuss element 7 of the standard – product realization.  Module 8 is delivered in three parts with a quiz at the end of each part.

Module 8a addresses the planning of product realization and the importance of identifying risk early in a project/program.  This module also walks participants through the various design control requirements of 9100B, to include key characteristics and customer/regulatory approval.

Module 8b discusses purchasing requirements and supplier management.  Element 7.4 is discussed in detail to include the supplier approval and monitoring processes.

Module 8c walks participants through element 7.5, production and servicing requirements of the standard.  Control requirements for production and servicing planning, changes to planning, equipment maintenance, temporary transfer of work, and validation of work processes are discussed.

Module 8d provides discussion on the topics of identification and traceability, customer property, preservation of property, and monitoring and measurement devices.

Module 9:  Measurement, Analysis, and Improvement

Module 9 is divided into three sub-modules in addressing element 8 of the 9100B standard.

Module 9a addresses elements 8.1 and 8.2, and describes the requirements for measurement of processes and product.  The requirement for a first article inspection is also discussed and the relationship to 9102.

Module 9b discusses element 8.3, control of nonconforming product.  The various types of product dispositions are described and aligned to the requirements of the standard.  There is strong emphasis placed on the requirements for customer and/or regulatory approval and discussion on the purpose of a material review board.

Module 9c concludes the 9100B discussion with elements 8.4 and 8.5.  Under the title of analysis of data, we discuss the importance and requirements of measuring the organization’s performance, and define the minimum requirements for measurement.  Under the requirements of improvement, we discuss the requirements and concepts of robust root cause, corrective and preventative action.

Module 10:  Industry Self-Management

In module 10, we discuss the benefits of industry self managing itself and provide examples of what is presently going on in the AS&D industry.